Terms and Conditions of Booking

By booking you are taken to have accepted all of the terms and conditions set out below in clauses 1 – 5 inclusive.

The booker refers to the person who completes the booking.

1.0 Booking your place

Bookings can be made on either an individual basis, as booker and attendee, or by one booker for multiple attendees. When booking for multiple attendees, the booker must have the required permissions from their business / organisation to make the booking on behalf of the attendees, and they confirm this to us by completing the booking

Where there are no associated event or service fees, the booker will receive an automated email to confirm the booking. Any attendees included on the booking will be issued with a personal email confirmation of the booking, which will include any login details as necessary for the interactive services as required.

2.0 Delegate substitutions and cancellations

2.1 Substitutions may be acceptable but must be sent in advance in writing to globalmhsummit@glasgows.co.uk

3.0 Programme alterations

3.1 The Department of Health & Social Care reserves the right to alter the content and timing of the event or service, the identity of the speakers, location and/or the venue.

3.2 The Department of Health & Social Care will not be liable for any costs or losses incurred as a result of alterations to the programme.

4.0 Postponement or Cancellation of event by the Department of Health & Social Care 

4.1 Where there are associated event or service fees, should the event or service be postponed for any reason you will be entitled to receive a full refund in respect of the booking fees unless force majeure applies.

4.2 Where there are associated event or service fees, should the event or service be cancelled for any reason you will be entitled to receive a full refund in respect of the booking fees unless force majeure applies.

4.3 The Department of Health & Social Care will not be liable to you for any costs or losses you incur as a result of postponement or cancellation.

5.0 Force Majeure Circumstances

5.1 Should the Department of Health & Social Care be unable to perform any obligations under these Terms and Conditions due to causes or circumstances beyond our reasonable control, including but not limited to any Act of God, war or threatened war, terrorism or threatened terrorism, fire, flood, drought, strike, lock out or actions of the venue, Department of Health & Social Care will not be liable to you for any losses or claims arising from this.

5.2 If you are unable to attend the event or receive the service due to causes or circumstances beyond your reasonable control, but the event or service remains unaffected, the Department of Health & Social Care will not be liable to you for any costs or losses. These circumstances include but are not limited to any Act of God, war or threatened war, terrorism or threatened terrorism, fire, flood, drought or strike.